Return Policy

In keeping with RIIFT`s goal of ensuring User satisfaction, this return and refund Policy, together with the terms of use, sets out RIIFT’s procedures and policies in accepting Product returns, once a Product has been delivered to a User after purchase from the Website. Any return of Products by Users shall be governed by and subject to the terms and conditions set out under this Return and Refund Policy. Users of RIIFT are required to follow and understand the terms of this Return and Refund policy. If you do not agree to terms contained in this Return and Refund Policy, You are advised not to accept terms of use and immediately leave the web application. The terms and conditions of said policy to acceptable without any modification. You agree to be bound by terms contain herein by initiating a purchase order on website and/or mobile application.

If a user is dissatisfied with purchased product from RIIFT, in the event where there are defects and deficiencies in the product. Buyer has to intimate RIIFT within 48 hours of delivery of goods and Contact us at +914842304949.

For Goods with a manufacturing defect, request for replacement can be made within 12 days from the date of delivery. In case goods are not available for replacement funds will be transferred to your wallet account.

A customer can reach us on mail@riift.in , +914842304949. to register return request.

RIIFT will generate share Return Label & will be sent Declaration form if needed.

In event of part shipment return, RIIFT will credit your wallet account.

You have 7 calendar days to return an item from the date you received it.

Refund will be done through online within 7-10 working days.

(A)To the extent of value of return goods + (B) Refund of tax on amount of return goodness (C) Debiting shipping charges of returned goods.

We will not approve goods return sold on single stores.

If a buyer has purchased products under any special discount scheme or special bundle package and return a product, the buyer shall be required to return all the products purchase under the special scheme or special bundle package to process a refund of order.

Order cancellation:

Buyers have 30 minutes to cancel their own orders, but you can cancel orders up until the minute that you ship. If you have not yet shipped and confirmed the order, you can cancel it in Manage Orders or by using an Order Cancellation feed.

RIIFT reserves the right to cancel or to refuse orders placed on its portal. RIIFT will contact the buyer in case order cannot be fulfilled due to unavailability of stock or ordered quantity or for any unseen reasons as of now. In case canceled order is a prepaid order we will remit funds back to the same account from which funds were remitted or business account.

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